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Privacy Policy & Personal Data Protection Notice

Last Updated: 14 August 2026

Original Garment Store ("OGS", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy & Personal Data Protection Notice explains how OGS collects, uses, stores, discloses and protects personal data when you visit our website, place an order, contact us or otherwise interact with our services.

This Notice is intended to be read together with our Terms & Conditions and Return & Refund Policy.

1. About OGS

Original Garment Store (OGS) is an online men's apparel retailer offering products from various brands.

For privacy-related enquiries, requests or concerns, you may contact us at:

Customer Service: 011-2623 9913
Email: tokanseluar23@gmail.com
Address: Tingkat 1 No 19A Jalan Pelabur B 23/B, Seksyen 23, 40200 Shah Alam, Selangor, Malaysia

2. Personal Data We May Collect

Depending on how you interact with OGS, we may collect information that can identify or relate to you.

A. Contact and Delivery Information — This may include:

B. Order Information — This may include:

C. Website and Technical Information — When you visit our website, certain information may be collected automatically by the website, Shopify and other technology providers. This may include:

D. Communications — If you contact OGS, we may retain information relating to your communication with us, including enquiries, messages, complaints and customer service records.

3. How We Collect Your Personal Data

We may collect personal data when you:

We may also receive relevant information from service providers involved in fulfilling your order, such as Shopify, payment providers and courier companies, where permitted by applicable law.

4. Why We Use Your Personal Data

We use personal data for purposes reasonably necessary to operate OGS and provide our services.

Order and Payment Processing — We may use your information to:

Customer Service — We may use your information to:

Business Operations — We may also use information to:

Legal and Regulatory Purposes — We may process personal data where reasonably necessary to:

Marketing — Where permitted by applicable law, OGS may use your contact information to send marketing communications such as:

You may request to stop receiving marketing communications at any time.

5. Payment Information

Payments for OGS purchases are made through the online payment methods available on our website.

These may include:

Payment processing may be handled by third-party payment service providers.

OGS does not need to receive or store your complete card payment credentials where those details are processed directly by the relevant payment provider.

The payment provider may collect and process payment information according to its own privacy policy and security practices.

6. Shopify and Other Service Providers

The OGS website uses Shopify and may use other third-party technology and service providers to operate the online store.

These providers may process information for purposes including:

Other service providers may include payment providers, courier companies, hosting/security providers, analytics services and other technology providers necessary to operate our business.

Where applicable, these providers may process or store information outside Malaysia.

OGS will take reasonable steps to ensure personal data is handled in accordance with applicable Malaysian data protection requirements.

7. Disclosure of Personal Data

OGS does not sell your personal data.

Where reasonably necessary, we may disclose or provide access to relevant personal data to selected third parties, including:

We aim to provide only information reasonably necessary for the relevant purpose.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

These technologies may help us:

You may manage or restrict cookies through your browser settings.

Please note that disabling certain cookies may affect some website functionality.

9. Personal Data Security

OGS takes reasonable steps to protect personal data against unauthorised access, disclosure, misuse, loss, destruction or alteration.

We may use appropriate technical and organisational measures depending on the nature of the information and the services involved.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Retention of Personal Data

OGS will retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including our business, accounting, legal and regulatory requirements.

When personal data is no longer required, we will take reasonable steps to delete, destroy or anonymise it where appropriate.

The actual retention period may vary depending on the type of information and the reason it is retained.

11. Accuracy of Your Information

Customers are responsible for providing accurate and up-to-date information.

This is particularly important when providing:

If you believe that information held by OGS is inaccurate or incomplete, please contact us so that we can review and, where appropriate, update the information.

12. Your Personal Data Rights

Subject to applicable law and any applicable exceptions, you may have rights relating to your personal data, including rights to:

Certain requests may require identity verification and may be subject to applicable legal requirements, limitations or fees.

The Personal Data Protection Act provides data subjects with rights relating to access and correction of personal data.

13. Withdrawing Consent

Where OGS processes your personal data based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Please note that OGS may still need to retain or process certain information where permitted or required by law or where necessary to fulfil an existing transaction or other legitimate purpose.

14. Marketing Communications

If you have agreed to receive marketing communications from OGS, you may request to stop receiving them at any time.

You can contact our Customer Service team to make such a request.

Stopping marketing communications will not prevent us from sending essential communications relating to:

15. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal data from children for purposes that are not permitted by applicable law.

If you believe that a child has provided personal data to OGS without appropriate authorisation, please contact us so that we can review the matter and take appropriate action.

16. Transfer of Personal Data

Some of our technology and service providers may operate outside Malaysia.

Where personal data is transferred outside Malaysia, OGS will take reasonable steps to ensure that the transfer and subsequent processing are handled in accordance with applicable Malaysian data protection requirements.

The Personal Data Protection framework has been amended in 2024, with commencement dates for different provisions occurring in stages during 2025.

17. Personal Data Breaches

If OGS becomes aware of a personal data breach that requires notification under applicable law or regulatory requirements, we will take appropriate steps to investigate and address the incident and make any required notifications.

18. Third-Party Websites and Services

Our website or social media channels may contain links to third-party websites or services.

These third parties may have their own privacy policies and terms.

OGS is not responsible for the privacy practices, content or security of third-party websites.

We encourage customers to review the privacy policies of third-party websites before providing personal information to them.

19. Changes to This Privacy Policy

OGS may update this Privacy Policy from time to time to reflect changes in:

The latest version will be published on the OGS website together with the relevant Last Updated date.

20. Contact OGS

If you have questions, requests, complaints or concerns regarding this Privacy Policy or how OGS handles personal data, please contact us.

Original Garment Store (OGS)
Customer Service: 011-2623 9913
Email: tokanseluar23@gmail.com
WhatsApp: https://wa.link/01126239913
Address: Tingkat 1 No 19A Jalan Pelabur B 23/B, Seksyen 23, 40200 Shah Alam, Selangor, Malaysia

When making a personal-data request, please provide sufficient information for us to verify your identity and understand your request.

21. Governing Law

This Privacy Policy is intended to be governed by the laws of Malaysia, including the applicable provisions of the Personal Data Protection Act 2010 (Act 709), as amended from time to time.

22. Acknowledgement

By using the OGS website, submitting personal information, creating an account where applicable or placing an order, you acknowledge that you have read and understood this Privacy Policy & Personal Data Protection Notice.

Original Garment Store (OGS)
“Satu Perhentian, Pelbagai Jenama, Kualiti Terbaik & Harga Mampu Milik.”